Delivery & Refund Policy
For Products Yantra/Kavach
Customers are requested to order carefully & with full consideration.
• Any cancellation of Yantra/kavach order by customer after the placement of order but before energizing and or request us within 48 hours after order will attract cancellation charges of 25% of total amount.
• Any cancellation of Yantra/kavach order by customer after energizing will attract 75% cancellation charges of total amount.
• No cancellation or refund will be made once the Yantra/kavach have been shipped sent by us to the customer.
• No cancellations will be entertained for the products that have been obtained on special occasions like Navratra, Diwali, Holi, Akshay Tritiya, MahaShivratri, Sawan or Valentine’s Day etc. These are limited period offers and are subject to no cancellation.
• No Refunds/Returns for any of our Spiritual/Parad items.
• For banking expenses information, each subscriber should consult directly to their bank; GRAHNAKSHATRA.in will not take any responsibility.
For Astrology/Vastu/Numerology Services
• No Cancellation or Refunds will be made once the service is provided through e mail / telephone / Personal Meeting as per the order requirement. Since the charge is for our time and efforts.
• Any complaint should be placed within 24 hours after when; you receive the products/Parcel by email or phone mentioned in grahnakshatra.in.
Shipping and Delivery Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For Domestic buyers, orders are delivered through registered domestic courier companies and/or speed post only. Orders are shipped within 7-15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Grahnakshatra is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7-15 working days from the date of the order and full payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Grahnakshatra is in no way responsible for any damage to the order while in transit to the buyer.
Delivery of products will be confirmed on your e mail ID as specified during registration or fill up form. For any issues in utilizing our services you may contact our helpdesk on (09455803839).
For Out of INDIA
- If the Customs authorities of your country levy any charges or any duty or tax on your order, you will be contacted or billed by them directly or through the couriers, and you will be responsible for this charge. This means that any Customs Duties or any other Duties if levied by the custom authorities of the recipient’s country are to be paid by the recipient in their respective country.
- Please note that Shipping Charges cannot be refunded.
If you do not agree to these terms of service, policy and conditions do not enter or use www.grahnakshatra.in